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Home » Members' » List of Products & Services
Business Automation Ltd. » List of Products & Services
Business Express (Field Force Automation Solution)
Mkt & Sales Automation
Business Automation has been working with such solutions since 2003. After success of using SMS in corporate data collection solution, which has been awarded as one of the best IT projects in Bangladesh (awarded by Bangladesh Association for Software & Information Services), the company has gathered the needs on market information collection of different local corporate. After the introduction of GPRS countrywide, the company has introduced the solution for Field Force Automation through mobile phones. Under the system, the employees will have pre-installed software in their mobile phones where they punch data like sales/order/stock information right in front of the retail point. The central server processes the data and provides necessary operational data support. The solution is extremely flexible and allows any sort of customization to meet the unique requirements of particular corporate.
Product Brochure
Smart Attendant -Unified Messaging Solution
A solution for the organizations to improve their entire communication system by handling incoming calls efficiently, keeping messages and delivering those to the employees according to their prefixed convenience. Smart Attendant helps offices handle all incoming calls more smartly, thereby increasing caller satisfaction. Now callers can easily get the required information or front-desk service by pressing touchstone keypad phones, where they can easily keep messages in their desired person's mailbox if unavailable. Callers will also be able to know the office Schedules, Elaborate menu, Holiday Greetings etc. only over phones. So in today's Hi-tech world, the Organizations will be more benefited and enhanced by implementing our ?Smart Attendant' and ultimately resolving their Front-Desk resources extra load.
Queue Pro
Customer flow management


Queue Pro is an effective & systematic queue management system designed to ensure disciplined & guided customer experience. It provides options to the organization for promoting information among the waiting customers. The system enables the center manager with statistics on waiting customers and with advanced administrator module and online reports, Queue Pro provide an opportunity to improve branch operation/services to the next level. 

Product Brochure
Business Intelligence
Information is the lifeblood of any business. Companies have invested significant resources in applications like ERP, CRM, SCM, e -commerce among others, which collect vast amounts of data. Today, these same companies are realizing that no matter how robust their application feature sets are, without a robust business intelligence and reporting mechanism to make use of the collected data, these applications are ultimately coming up short in their effectiveness. They do not provide actionable information to end users nor can they provide cross-platform information across all the IT systems and databases.
SMSPlus -Corporate SMS/Text Message Solutions
Mkt & Sales Automation
SMS Plus is a GSM based solution that works independently on the client office. Clients' can broadcast SMS from PC/workstation over network giving convenience of saving time and increase efficiency. Simultaneously, clients can collect different market information to their database, through this system, compile automatically and generates reports. Clients' can also get information remotely through internal push pull commands. SMS Plus is installed at the client office that works independently under standalone or network mode. The client can exchange data / information with two way communication once it?s integrated with their system. The client chooses any telecom operator for their SMS communication partner. For more information please visit to
PC based Voice Logger System
Transaction processing
A PC based Multi-Channel voice recoding system exclusively designed to keep the records and logs of telephonic conversation in an organization. Voice Logger used as the safeguard for the disputes arising from telephonic information gap. Generally it is associated with the dealing, buying-selling or service oriented calls.
Business Intelligence
Enterprise Resource Planning (ERP)
Product Brochure
Office Management System

SmartQ is an effective & systematic queue management system designed to ensure disciplined & guided customer experience in any customer service center / branch. It provides options for promoting information among the waiting customers and enables branch manager with statistics on waiting customers for the quick anagement. With advanced administrator module and online reports, SmartQ provides an opportunity to improve branch operation/services to the next level

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