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Home » Members' » List of Products & Services
BroTecs Technologies Limited » List of Products & Services
Ground Communication Gateway (GCG)
The Ground Communication Gateway (GCG) provides a comprehensive, powerful platform for delivering IP Telephony applications based on the Session Initiation Protocol (SIP) and Skinny Call Control Protocol (SCCP). It offers call-control features to enable aviation industry to quickly and reliably deploy next generation packet-voice networks. The GCG platform allowing you to easily combine both FXO/FXS/E1/T1/ISDN circuits and Voice over IP (VoIP) connections in a single platform provides unmatched support, compatibility, expandability, and ease of use. The GCG system is modular in design, and system capacity can be incrementally increased as air transportation demands change.
Airborne Communication Gateway (ACG)
The Airborne Communication Gateway (ACG) provides in-flight telephone (voice) and data (wired and wireless) service consolidation to multiple simultaneous cabin space users. The ACG provides least cost routing services from one of four sources, including Iridium and multiple Satcom sources. The ACG is a complete cabin communications system, including voice and fax services, voice mail, conference bridges and wired and wired LAN (Internet) services. The ACG operates as an airborne data network router, telecommunication exchange device and communications gateway. The ACG?s data network routing function connects airborne users, via on-board networks or network equipment, with ground-based networks. In its role as a telecommunications exchange, the ACG furnishes bi-directionally-initiated (i.e., air-to-ground/ground-to-air) telephony services (e.g., voice, FAX, narrowband/baseband PC data) to multiple simultaneous cabin users over various air/ground bearer system links. This combination of information-interchange capabilities in the ACGpermits it to transfer voice and data messages not only amongst networked terminals aboard the aircraft, but between airborne and ground networks as well.
Enterprise Unified Communication System (eUCS)
Enterprise Unified Communications System (eUCS) is a plug and play, easy to use IP communications solution designed for enterprises with demanding needs. eUCS support industry first plug and play auto-provisioning of IP phones from the below vendors: Aastra, Snom, Polycom, Cisco, Mitel, Grandstream and Linksys. eUCS has productivity enabling end user functionalities such as Unified Mailbox, Mobile Bridging, Click to Call, CDR and Call Recordings delivered through a web user portal.
eUCS solves a fundamental challenge facing small and medium-sized businesses which does not have proprietary vendor lock-in with endless fees and high capital expenses.
Integrated Call Center (ICC)
BroTecs Integrated Call Center (ICC) solution combines data and voice technologies to facilitate geographically separated multimedia customer interaction. This includes customer interactions originating from multiple diverse contact channels including IP voice, TDM voice etc. BroTecs ICC architecture provides a seamless migration path from legacy call-center infrastructure to the IP-empowered, multimedia contact center. BroTecs ICC is designed to fit and comply with major industry standard system for medium & large enterprise like financial institutions, telcos, ISPs etc.
Integrated Prepaid/Postpaid System (IPS)
Comprehensive Billing System, IPS is a Software based full featured telecom platform providing converged services, with self contained billing (pre or post-paid), reporting and statistics for IP and TDM based voice networks. IPS is the single-box integrated Soft-Switch, IP PBX and VoIP billing engine which empowers service providers with all necessary tools to successfully implement a wide variety of business models. The product features advanced VoIP billing capabilities and TDM and VoIP termination to meet the needs of both emerging and established telecoms and service providers. With advanced VoIP prepaid, postpaid and wholesale billing capabilities, IPS enable providers to fine-tune their service offerings and capture the most lucrative market segments.
X2Phone is a browser-based telephony solution that offers a free, instant friend-to-friend voice communication. It is a platform independent, firewall friendly phone system that allows facebook/x2phone users to call their world wide facebook/x2phone friends instantly for FREE and without any blockage and hassle.

X2Phone also guarantees low cost dialing to landlines and mobile phones around the world.

It was never so easy calling your friends for free! No software installation required.

Make free phone calls from anywhere in the world with just a web browser.
SoftPhone on Stick (SoS)
Open Standards based next generation SIP protocol based Soft-Phone. Simplified integration with SIP and other VoIP applications enable this soft client unique and user friendly. Brotecs soft phone supports Audio Codecs like - G.723, G.711, G.729, GSM, Call Waiting, Caller ID, Call Transfer, User Configurable Call Forward Number, Call Duration Timer and Echo Cancellation. It runs on WiFi, Cable, ASDL and Even Dial-Up Environments (28.8 kbps Modem or faster). It runs from USB stick and no installation required.
PBX-Enabled CRM (vCRM)
PBX-Enabled CRM (vCRM) is web-based CRM software and mainly for small and medium businesses. PBX-Enabled CRM (vCRM) leverages the benefits of adding more value to the end users by providing many enterprise features, such as Sales Force Automation, Help Desk, Desk, Products, Vendors, Price Books, Sales Quotes, Orders, Invoices, Reports & Dashboards, Security Management, RSS, Product Customization, and others. PBX-Enabled CRM (vCRM) provides essential business productivity enhancement utilities for Microsoft Outlook, Mozilla/Thunderbird E-mail client, Microsoft Word and Customer Self Service Portal. These add-ons enhance the user experience with PBX-Enabled CRM (vCRM). Customer can use this vCRM as call campaign for product promotion.
Custom Software Development
We are a 'technology neutral' solution provider. We have developed and integrated solutions across a broad range of technologies. Our exposure to diverse technical and domain areas have equipped us to handle challenging development tasks. Some of our expertise are:

Aviation Communication Product Design & Development
Converged Networking Product Design & Development
Voice/Data Communication Protocol development
Mobile Application Design & Development
Wireless Product Design & Development
Cellular Gateway system integration & development
Financial Transaction System Integration & Development
Device Driver Design & Development
PDA/Mobile Phone Software for Windows Mobile, BlackBerry and Symbian OS
WiFi Hot-Spot WISPr Software development
Windows, Linux, Windows CE, Embedded Linux, Symbian, BlackBerry, Sun Solaris
C, C++, Visual C++, Java, Microsoft .Net, Embedded Visual C++ (eVC), J2ME
JavaScript, VBScript
SOAP, JMS, Java Mail, RMI, SSL
Oracle, MS SQL Server, PostgreSQL, MySQL , SQL Lite
Femtocell, Picocell, UMA

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